Shipping & Returns

Shipping

Please allow one week for orders to be processed.

THERE IS AN option at check out for Local Pick-Up Click & Collect for those willing to collect from my Norwich studio NR2 4te | After placing your order, you will receive an email to organise the best time for you to collect your goods. This option is only available for customers who live in Norwich and nearby areas, or are visiting locally SO PLEASE MAKE SURE YOU ARE relatively CLOSE BY TO USE THIS OPTION.

UK Mainland |  UK shipments by Royal Mail 2ND CLASS signed for TO MAKE IT AS affordable TO MANY with proof of postage being obtained, HOWEVER IF YOU NEED IT SOONER, the option of Royal Mail 1st CLASS signed can be arranged, PLEASE CONTACT ME TO ARRANGE ADDITIONAL CHARGES.

International | Unfortunately I am currently unable to offer International shipping. however if yoU REALLY WANT TO, ILL CONSIDER! JUST DROP ME A MESSAGE AT ELEANORTORBATICERAMICS@GMAIL.COM AND I CAN SOURCE A SHIPPING QUOTE.

Returns

I am unable to accept returnS UNLESS THE ITEM IS DAMAGED. Please be sure on your purchase to avoid disappointment.